Last Updated: April 19, 2026

Effective Date: April 19, 2026

1. Acceptance of Terms

Welcome to U4U Reparole Support ("Service," "we," "our," or "us"). By accessing or using our website and services, you ("User," "you," or "your") agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Service.

These Terms constitute a legally binding agreement between you and U4U Reparole Support. We reserve the right to modify these Terms at any time, and such modifications will be effective immediately upon posting. Your continued use of the Service following any changes indicates your acceptance of the new Terms.

2. Service Description

2.1 Document Preparation Service

U4U Reparole Support is a self-service legal document preparation platform designed specifically for Ukrainians in the United States under the Uniting for Ukraine (U4U/UHP) program. We provide:

• Automated generation of court-compliant legal documents for mandamus litigation
• Pre-filled forms including complaints, pleadings, civil cover sheets, and summons
• Case assessment tools and eligibility questionnaires
• Step-by-step filing instructions
• Educational resources about mandamus actions and pro se representation

2.2 Not a Law Firm

Our service:

• ✗ Does NOT provide legal advice or counsel
• ✗ Does NOT represent you in court or before USCIS
• ✗ Does NOT review your specific legal situation
• ✗ Does NOT guarantee any legal outcome
• ✓ ONLY prepares documents based on information you provide

3. Eligibility and User Requirements

3.1 Age Requirement

You must be at least 18 years of age to use this Service. By using our Service, you represent and warrant that you are 18 years or older.

3.2 Legal Capacity

You must have the legal capacity to enter into a binding agreement. You represent that:

• You are currently in the United States
• You are not currently detained or incarcerated
• You have the mental capacity to understand and agree to these Terms
• You are acting of your own free will without coercion

3.3 Accurate Information

You agree to provide accurate, complete, and truthful information when using our Service. Providing false or misleading information may result in:

• Incorrect or invalid legal documents
• Dismissal of your case by the court
• Potential legal consequences including perjury charges
• Termination of your access to our Service

4. User Obligations and Responsibilities

4.1 Your Responsibilities

When using our Service, you agree to:

• Review all generated documents carefully before filing
• Verify the accuracy of all information in the documents
• Follow all court filing procedures and deadlines
• Serve all parties according to Federal Rules of Civil Procedure
• Appear in court proceedings as required
• Respond to court orders and USCIS communications
• Understand that you are representing yourself (pro se)

4.2 Prohibited Uses

You agree NOT to:

• Use the Service for any illegal or fraudulent purpose
• Provide false or misleading information
• File frivolous or bad faith lawsuits
• Harass, threaten, or abuse government officials or court personnel
• Reverse engineer, copy, or redistribute our document templates
• Use our Service to help others in exchange for compensation (unauthorized practice of law)
• Violate any local, state, or federal laws

5. Payment Terms

5.1 Service Fees

Our service fees are:

• Standard Service: $199 USD
• Low-Income Discount: $99 USD (honor system - no verification required)

5.2 Additional Costs

Court filing fees (~$400) are separate and paid directly to the court. This fee may be waived if you qualify for in forma pauperis status (fee waiver).

5.3 Payment Processing

All payments are processed securely through Stripe. We accept major credit cards, debit cards, and digital payment methods. Payment must be completed before document delivery.

5.4 Refund Policy

Exceptions: Refunds may be issued only if:

• There was a technical error preventing document generation
• You were charged twice for the same service (duplicate charge)
• Documents were not delivered within 24 hours of payment

Refund requests must be submitted within 7 days of purchase. We will not issue refunds based on:

• User error or incorrect information provided
• Court dismissal or unfavorable outcomes
• Change of mind or buyer's remorse
• Decision to hire an attorney instead

6. Disclaimers and Limitations of Liability

6.1 No Legal Advice

• Whether you should file a lawsuit
• What legal arguments to make
• How to respond to court orders or USCIS communications
• Legal strategy or tactics
• Interpretation of laws or court decisions

We strongly recommend consulting with a licensed immigration attorney before making any legal decisions.

6.2 No Attorney-Client Relationship

Use of our Service does NOT create an attorney-client relationship. Communications with us are NOT protected by attorney-client privilege. We are not your lawyer and cannot represent your interests.

6.3 No Guarantee of Results

We make NO GUARANTEES regarding:

• Approval of your reparole application
• Court rulings in your favor
• USCIS action on your case
• Timeline for case resolution
• Immigration status or legal outcomes

Success stories and statistics are examples only and not typical results. Every case is unique, and past results do not guarantee future outcomes.

6.4 Service "As Is"

Our Service is provided "AS IS" and "AS AVAILABLE" without warranties of any kind, either express or implied, including but not limited to:

• Merchantability or fitness for a particular purpose
• Accuracy, completeness, or reliability of documents
• Uninterrupted or error-free service
• Security or freedom from viruses

6.5 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• We shall not be liable for any indirect, incidental, special, consequential, or punitive damages
• Our total liability shall not exceed the amount you paid for the Service ($99 or $199)
• We are not responsible for immigration outcomes, deportation, denied applications, or any legal consequences
• We are not liable for court dismissals, sanctions, or adverse rulings
• We are not responsible for missed deadlines, procedural errors, or filing mistakes

6.6 Assumption of Risk

By using our Service, you acknowledge and accept the following risks:

• Pro se representation is challenging and most people are better served by hiring an attorney
• Courts may dismiss your case if documents are filed incorrectly
• You may face sanctions for filing frivolous lawsuits
• Filing a lawsuit does not guarantee USCIS action on your case
• Litigation may take months or years to resolve

7. Intellectual Property Rights

7.1 Our Intellectual Property

All content on our website, including but not limited to text, graphics, logos, software, document templates, and user interface design, is owned by U4U Reparole Support and protected by copyright, trademark, and other intellectual property laws.

7.2 Limited License

Upon payment, we grant you a limited, non-exclusive, non-transferable license to use the generated documents for your personal case only. You may NOT:

• Resell, redistribute, or share documents with others
• Use our templates to prepare documents for other people
• Modify our templates and claim them as your own
• Create derivative works based on our service

8. Privacy and Data Security

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

Key points:

• We use SSL encryption to protect data transmission
• Payment information is processed securely through Stripe (PCI DSS compliant)
• We do not sell or share your personal information with third parties (except service providers)
• You can request deletion of your data (subject to legal retention requirements)

9. Termination

9.1 Termination by You

You may stop using our Service at any time. However, payments are non-refundable once documents have been delivered.

9.2 Termination by Us

We reserve the right to suspend or terminate your access to our Service immediately, without notice, for:

• Violation of these Terms
• Fraudulent or illegal activity
• Abusive behavior toward our staff
• Chargeback or payment disputes
• Any reason we deem necessary to protect our business or other users

10. Indemnification

You agree to indemnify, defend, and hold harmless U4U Reparole Support, its owners, employees, contractors, and affiliates from any claims, damages, losses, liabilities, and expenses (including attorney fees) arising from:

• Your use of our Service
• Your violation of these Terms
• Information you provide to us
• Documents you file in court
• Your legal case or immigration proceedings
• Infringement of any third-party rights

11. Governing Law and Dispute Resolution

11.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your State], United States, without regard to its conflict of law provisions.

11.2 Arbitration Agreement

Any dispute arising out of or relating to these Terms or our Service shall be resolved through binding arbitration in accordance with the American Arbitration Association (AAA) rules, rather than in court.

Exceptions: Either party may seek injunctive relief in court for intellectual property violations.

11.3 Class Action Waiver

You agree to resolve disputes with us on an individual basis only. You waive your right to participate in class actions, class arbitrations, or representative actions against us.

12. Miscellaneous Provisions

12.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and U4U Reparole Support regarding the Service.

12.2 Severability

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions shall remain in full force and effect.

12.3 Waiver

Our failure to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision.

12.4 Assignment

You may not assign or transfer these Terms or your rights under them without our written consent. We may assign these Terms to any party at any time.

12.5 Survival

Sections regarding disclaimers, limitations of liability, indemnification, and dispute resolution shall survive termination of these Terms.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes via:

• Email notification
• Prominent notice on our website
• Updated "Last Updated" date at the top of this page

Your continued use of the Service after changes constitutes acceptance of the modified Terms. If you do not agree to the changes, you must stop using our Service.

14. Contact Information

If you have questions about these Terms of Service, please contact us: